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Managed IT Services
Your virtual IT department — proactive, predictable, and globally delivered
Brocent's Managed IT Services give you a fully outsourced IT department — a virtual CTO, proactive monitoring, patch management, access control, backup, and security governance — billed per employee per month at a predictable OPEX. No surprises, no hiring overhead.
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24/7 NOC Monitoring & Alerting
Round-the-clock monitoring of servers, networks, endpoints, and cloud workloads. Proactive alerts and auto-remediation to detect and resolve issues before users are impacted.
EUC & Device Management
End-to-end management of laptops, desktops, mobile devices, and MFPs — including onboarding/offboarding, OS patching, antivirus, MDM, software deployment, and IT asset inventory.
Security Governance
Monthly security patching, vulnerability scanning, privilege account management, antivirus/anti-malware, and quarterly access control audits aligned to ISO/IEC 27001 controls.
Backup & Disaster Recovery
Scheduled data backup plans, regular restoration tests, and annual DR drills to ensure data integrity and business continuity in line with agreed RTO/RPO objectives.
Server, Storage & Network Management
Configuration management, firmware upgrades, hardware warranty tracking, CMDB maintenance, firewall and network health monitoring — keeping your infrastructure stable and auditable.
Virtual CTO & IT Strategy
A dedicated virtual CTO provides IT roadmap planning, budget guidance, technology review, and vendor management — giving you senior IT leadership without the headcount cost.