Engineer Reference
Standard Toolkit for Field & Onsite IT Engineers
All Brocent field and onsite engineers must carry and maintain this standard toolkit before attending any engagement. Required items vary by engineer specialisation (EUC or Network) and skill level (L1 / L2). Engineers are personally responsible for the condition of their toolkit at all times.
EUC L1
Level 1 End-User Computing — basic desktop & device support
EUC L2
Level 2 End-User Computing — advanced OS, hardware, escalations
NTWK L1
Level 1 Network — cabling, basic switch/router, connectivity
NTWK L2
Level 2 Network — CCNA-level, firewall, WAN, fiber cabling
| # | Tool / Equipment | EUC L1 | EUC L2 | NTWK L1 | NTWK L2 |
|---|---|---|---|---|---|
| 1 | Windows OS Laptop with Wi-Fi Capability | ✓ | ✓ | ✓ | ✓ |
| 2 | Putty / WeBex Installed | ✓ | ✓ | ✓ | ✓ |
| 3 | Smartphone with Mobile Hotspot Capability | ✓ | ✓ | ✓ | ✓ |
| 4 | Set of Screw Drivers | ✓ | ✓ | ✓ | ✓ |
| 5 | USB Flash Drive 64 GB (Qty 1 min) | ✓ | ✓ | ✓ | ✓ |
| 6 | Console Cable with DB9 to USB Converter | ✓ | ✓ | ✓ | ✓ |
| 7 | Marker Pen | ✓ | ✓ | ✓ | ✓ |
| 8 | Cutting Blade | ✓ | ✓ | ✓ | ✓ |
| 9 | Label Printer | — | ✓ | ✓ | ✓ |
| 10 | Hand-Held Flashlight or Head Lamp | — | — | — | ✓ |
| 11 | ESD Grounding Strap | — | — | ✓ | ✓ |
| 12 | Pliers | — | — | — | ✓ |
| 13 | Network LAN Cable Tester | — | — | ✓ | ✓ |
| 14 | Multimeter | — | — | ✓ | ✓ |
| 15 | RJ45 Crimping Tool | — | — | — | ✓ |
| 16 | Fastening Cable Tie / Velcro | — | — | ✓ | ✓ |
| 17 | Electric Drill Machine | — | — | On-demand | On-demand |
| 18 | Patch Cable RJ45 | — | — | ✓ | ✓ |
| 19 | Optical Grade 99% IPA (Iso-Propyl-Alcohol) | — | — | — | Fiber activity |
| 20 | Wipes / Lens Cleaner | — | — | — | Fiber activity |
| 21 | Lint-Free Cloth (for fiber activity) | — | — | — | Fiber activity |
| 22 | Fiber Optic Cleaner Pen — 2.5 mm SC/FC/ST | — | — | — | Fiber activity |
| 23 | Fiber Optic Cleaner Pen — 1.25 mm LC/MU | — | — | — | Fiber activity |
| 24 | Loopback Tester | — | — | — | Fiber activity |
✓ Required | On-demand — Procured per site as needed | Fiber activity — Required only for fiber optic cabling engagements | — Not applicable for this role
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