Managed IT Services ASIA - China, HK, Singapore, Taiwan, Japan | Break Fix, Remote Support
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管理型IT外包服务

博客类别为管理型IT外包服务。

BROCENT Standard Procedure and Policy

BROCENT HRM manages the training program and certification for all nominated technicians. Only certified technicians are authorized to attend remote and/or onsite support activities. Such program covers for all technical team member including but not limited GSD Service Desk Team, TSC Second Line Su...

19.10.20 08:07 PM - 评论
Transition Service & Management
Transition Plan (TP) is the 3 months period of time span, in that BROCENT Transition officer leads to manage all transition related tasks (refer to the table below). It plays critical roles in delivering the successful delivery outcome for the whole project. All deliverables in the TP stage will be
19.10.20 08:00 PM - 评论
White Glove Network Installation in Hong Kong

Hong Kong team completed one more SMART work -- Deployment of Palo Alto firewalls. Stack &Rack, Cable connection &Dressing, Configuration and Change-over. At this moment, we had both Speed and Quality. Congrats to the team!!

13.11.17 09:58 PM - 评论
Brocent Rectifies Client's VMWARE Infrastructure

Vmware works as a critical IT infrastructure supporting as private IAAS platform. However, one virtualized machine becomes malfunctional, that keeps making incidents to the whole VMWARE environment, for which any operation on this malfunctional VM will cause "System Halt", and substantiall...

12.11.17 07:20 PM - 评论
IT运维管理工作如何从“及格”到“优秀”
如果CIO再用“及格”的标准要求自己和所带领的团队,则很有可能被“边缘化”,尤其是在业务迅猛发展,IT运维成本却不断攀升的今天,这份职业风险或者已经到来。CIO应警觉“及格”与“优秀”字面背后的本质区别,认清两者的差距,找到展现价值的方式,这样方可让IT运维管理重获尊重和赏识。
06.11.17 11:43 PM - 评论