Managed IT services and IT outsourcing with an English and local-language service desk, monitoring and security for every office you run. Pick each country, enter your headcount, and see the monthly price in local currency.
Price per user × your headcount = monthly price, per country
100 users or 5 countries and up: you can still order at these prices, and we assign an account manager.
Each country is invoiced in its own currency. Onboarding hours are included. Add-ons, hardware and licences are priced on their own pages and added to this quote on request.
Each office is invoiced separately in its own currency; totals are per office and are not added together. Indicative estimate, not an invoice. Prices exclude local tax.
Essentials is remote support in business hours. Business adds security tooling, an account manager and on-site visits. Premium adds 24×7 cover and a named desk agent. The cards show the price for every country in your calculator, and offices can be on different levels.
| Line by line | Essentials | Business | Premium |
|---|---|---|---|
| Remote service desk | Business hours, 8×5 (09:00–18:00 local time), unlimited requests | Business hours, 8×5, unlimited requests | 24×7, unlimited requests |
| Channels | Portal tickets, email, phone, WeChat / WhatsApp / LINE | Same as Essentials | Same as Essentials, plus a dedicated line |
| Response / remote resolution | 1 hour response / 4 hours remote resolution | 30 minutes response / 2 hours remote resolution | 15 minutes response / 1 hour remote resolution |
| Endpoints | RMM monitoring, patching, antivirus status checks | Essentials, plus managed EDR and cloud backup (50 GB per user) | Business, plus MDR, managed firewall, DMARC and email security |
| Identity and SaaS | Microsoft 365 / Google user management (joiners and leavers) | Essentials, plus MFA policy and conditional access | Business, plus privileged account management |
| On-site | On-site visits bought separately as a token package (2 hours minimum per visit) | 1 visit a month included, 2 hours per visit (does not roll over) | 2 visits a month included, 2 hours per visit (do not roll over) |
| Reports | Monthly report: tickets, assets, patches | Essentials, plus quarterly review and asset register | Business, plus multi-country head-office summary, compliance mapping (ISO 27001 / DPDP / APPI / GDPR) and vCIO annual roadmap |
| People | Shared service desk | Shared service desk, plus account manager | Account manager, plus named service desk agent |
| Onboarding | Free: 2 hours remote | Free: 5 hours remote | Free: 10 hours remote, plus 1 on-site visit |
| Fair use | Around 0.5 hours per user a month on average; no extra charge for going over during the contract term | Average 0.8 hours per user a month; no extra charge for going over during the contract term | Average 1.2 hours per user a month; no extra charge for going over during the contract term |
| Price per user / month | HK$195 | HK$295 | HK$430 |
Per user per month, on an annual commitment, excluding tax: the same prices the calculator above uses. The three plans differ in what they include: Essentials is remote support in business hours; Business adds security tooling, an account manager and 1 on-site visit a month; Premium adds 24×7 cover, a named desk agent and 2 on-site visits a month. Prices show in the currency selected at the top right; converted at 2026-11-06 reference rates for guidance only. Contracts are quoted and invoiced in local currency.
| Market | Essentialsper user / month | Businessper user / month | Premiumper user / month | Local service |
|---|---|---|---|---|
| Greater China | ||||
| Hong Kong | $24.88 Local HK$195 | $37.64 Local HK$295 | $54.87 Local HK$430 | Hong Kong page |
| Mainland China | $24.68 Local RMB¥165 | $37.39 Local RMB¥250 | $54.59 Local RMB¥365 | Mainland China page |
| Taiwan | $27.92 Local NT$910 | $42.04 Local NT$1,370 | $61.37 Local NT$2,000 | Taiwan page |
| MacauIndicative price | $29.10 Local MOP235 | $43.35 Local MOP350 | $64.40 Local MOP520 | Macau page |
| Southeast Asia | ||||
| Singapore | $78.03 Local S$100 | $117.04 Local S$150 | $171.66 Local S$220 | Singapore page |
| Malaysia | $24.64 Local RM100 | $36.96 Local RM150 | $55.44 Local RM225 | Malaysia page |
| Thailand | $22.05 Local ฿740 | $33.08 Local ฿1,110 | $48.57 Local ฿1,630 | Thailand page |
| IndonesiaIndicative price | $21.05 Local Rp381,000 | $31.60 Local Rp572,000 | $46.30 Local Rp838,000 | Indonesia page |
| Japan and Korea | ||||
| Japan | $34.74 Local ¥5,500 | $52.42 Local ¥8,300 | $76.42 Local ¥12,100 | Japan page |
| South KoreaIndicative price | $29.51 Local ₩40,100 | $44.23 Local ₩60,100 | $64.84 Local ₩88,100 | South Korea page |
| South Asia | ||||
| India | $20.23 Local ₹1,900 | $30.35 Local ₹2,850 | $44.51 Local ₹4,180 | India page |
| PakistanIndicative price | $17.79 Local PKR4,980 | $26.79 Local PKR7,500 | $39.29 Local PKR11,000 | — |
| Americas and Europe | ||||
| United States | US$125 Local US$125 | US$190 Local US$190 | US$275 Local US$275 | United States page |
| PolandIndicative price | $33.07 Local zł125 | $50.26 Local zł190 | $74.07 Local zł280 | Poland page |
Indicative prices are confirmed on your written quote.
Prices checked 2026-11-07, valid until 2026-12-31. We review them every quarter.
Your total: HK$7,375 / month · Change countries, headcount or a single office's level in the calculator ↑
Before you sign
Every client signs this standard agreement. Scope, response times, fees, termination and data protection are all in it.
English, Chinese, Traditional Chinese and Japanese
Every plan starts here. Higher levels add to this list; the table above shows what each one adds.
Every managed client receives written reports. Nine cover assets, patching, accounts, Microsoft 365 security, backup and SOC logs; which ones you get follows your scope, and none is billed separately.
Premium includes a vCIO annual roadmap. Four of the seven senior vCIOs, by the market they serve.
30+ years scaling global IT businesses — the same growth-and-efficiency discipline now applied to your engagement
15+ years leading global IT service delivery — a hands-on technologist who still builds the solutions himself
24 years running IT service delivery firsthand — so your roadmap is designed by someone who's built it before
15+ years bridging infrastructure and software delivery — scaling enterprise partnerships across four continents
Two of the published case studies, and the partners and certifications behind the service.
A regional financial services firm consolidated its Hong Kong, Shanghai and Singapore IT under one managed contract.
See all case studiesA global luxury brand had network, firewall and Wi-Fi deployed in every store at once, with one project office coordinating every country.
Read the case studyAdd-ons are priced on their own pages, in local currency, and your vCIO adds them to this quote on request. Each page shows the price before you ask.
Everything in one place: All pricing
Essentials is remote support in business hours; on-site visits are bought separately as a token package. Business adds managed EDR, cloud backup, an account manager and one on-site visit a month. Premium adds 24×7 cover, MDR, a managed firewall, a named desk agent, two visits a month and a vCIO annual roadmap. See the line-by-line table.
If you want fewer problems and your staff often need help, choose a monthly plan; if remote support is all you need, choose Essentials. If you need someone on site to fix things, move an office or run a project, use Token Service, billed by the hour. Managed IT clients who need extra on-site visits buy a token package separately.
Each price reflects local engineering and on-site costs. Plan contents are the same in every country.
Yes. Set the level for each office in the calculator. A five-person branch can stay on Essentials while headquarters uses Premium.
Hardware, software licences and third-party subscriptions are priced separately, and on-site visits on Essentials are bought separately as a token package. See add-ons and third-party pricing. One-off security projects have their own published price, for example the Microsoft 365 security audit (one-time, from US$450).
No. An annual commitment billed monthly is the list price. Monthly with no commitment costs 1.2 times list.
No. The three plans are priced by what they include. There is no discount for more users or more countries, and no minimum number of users.
1 hour on Essentials, 30 minutes on Business and 15 minutes on Premium. See the SLA page.
Add it to the calculator anyway. It goes on the same quote as your other offices and we price it locally.
Published per-user monthly prices on an annual commitment, excluding tax: Hong Kong: Essentials HK$195, Business HK$295, Premium HK$430 per user / month; Singapore: Essentials S$100, Business S$150, Premium S$220 per user / month; Mainland China: Essentials RMB¥165, Business RMB¥250, Premium RMB¥365 per user / month; United States: Essentials US$125, Business US$190, Premium US$275 per user / month; Taiwan: Essentials NT$910, Business NT$1,370, Premium NT$2,000 per user / month; Japan: Essentials ¥5,500, Business ¥8,300, Premium ¥12,100 per user / month; Malaysia: Essentials RM100, Business RM150, Premium RM225 per user / month; Thailand: Essentials ฿740, Business ฿1,110, Premium ฿1,630 per user / month; India: Essentials ₹1,900, Business ₹2,850, Premium ₹4,180 per user / month; Poland: Essentials zł125, Business zł190, Premium zł280 per user / month (Indicative price); South Korea: Essentials ₩40,100, Business ₩60,100, Premium ₩88,100 per user / month (Indicative price); Macau: Essentials MOP235, Business MOP350, Premium MOP520 per user / month (Indicative price); Indonesia: Essentials Rp381,000, Business Rp572,000, Premium Rp838,000 per user / month (Indicative price); Pakistan: Essentials PKR4,980, Business PKR7,500, Premium PKR11,000 per user / month (Indicative price). Prices marked indicative are confirmed on your written quote.
Guides
Send the quote to yourself from the calculator, or message a consultant.