B BROCENT

Company

Management Team

Honest, diversified, responsive, creative, and dynamic — the team behind Brocent's 100+ country IT service network.

JZ

Jie Zhang

Chief Executive Officer

Founder of Brocent. Since 2007, has led the company's growth from a regional China IT services firm to a globally recognised managed IT services provider operating in 100+ countries. Drives strategic direction, key partnerships, and Brocent's expansion into new markets.

Business Strategy Global Expansion Client Partnerships
LY

L.J. Yu

Chief Operating Officer

LJ oversees the operational backbone of Brocent — service delivery, engineering resource management, and regional operations across Asia. He ensures that SLA commitments and quality standards are consistently met across all markets.

Operations Service Delivery Quality Management
AS

Amar Shukla

Head of Global Sales

Amar is responsible for Brocent's global sales strategy and account management, driving revenue growth across all markets and regions. He leads the global sales team, builds strategic client relationships, and ensures that Brocent's service capabilities are effectively matched to client needs worldwide.

Global Sales Account Management Business Development
SC

Stella Chao

C2G IT Service Guru

Stella brings 20+ years of experience rooted in retail and manufacturing IT solutions, helping Chinese enterprises go global with localized IT service delivery across 100+ countries. She leads Brocent's China-outbound delivery practice — guiding clients through overseas M&A integration and new-site IT builds — with teams running long-term, live support today across China, Hong Kong, Japan, Brazil, the US, France, Germany, the UAE, and India, backed by ITIL service management and PMP project delivery.

Retail & Manufacturing IT China-Outbound Delivery ITIL Service Management PMP Project Delivery
KX

Kelly Xue

HR Manager

Kelly leads human resources for Brocent globally — managing talent acquisition, onboarding, performance, and company culture across a diverse, multi-country team of 200+ employees. She is instrumental in building and retaining the engineering talent that powers Brocent's service quality.

Talent Management HR Operations People Strategy
RY

Rogue Yu

Guardian of IT Service Quality

Rogue brings 15+ years of experience leading Brocent's global IT service delivery system and team, working from dual bases in Beijing and Singapore to cover both China and Southeast Asia. He personally delivered enterprise service projects worth more than $10 million before moving into delivery leadership, and stays hands-on with frontline technical solution design at expert level across network, hybrid cloud, managed IT, and information security & compliance.

Global IT Service Delivery Network & Cloud Solutions Information Security & Compliance
JT

Jingwen Tan

Head of Project Operation

Jingwen leads project operations at Brocent, overseeing the end-to-end delivery of IT projects across multiple countries and service lines. She ensures consistent project governance, resource coordination, and on-time delivery for Brocent's global client engagements.

Project Operations Delivery Management Global Coordination
AJS

Ajay Soni

Head of Business Operation

Ajay heads business operations at Brocent, driving operational excellence, process improvement, and cross-functional efficiency across the organisation. He brings a wealth of experience in IT service management and enterprise technology, ensuring Brocent's operations scale effectively with business growth.

Business Operations Process Excellence IT Service Management
AKN

Asit Kumar Nayak

Head of Key Account Delivery

Asit is a proven account management veteran with an outstanding track record of building and sustaining deep client relationships across complex enterprise IT engagements. Based in India, he leads Brocent's key account delivery team — ensuring that Brocent's most strategic clients and mission-critical projects receive dedicated, high-touch service excellence. His expertise spans large-scale IT service delivery, escalation management, and driving measurable client success across global enterprise accounts.

Key Account Management Service Delivery Enterprise IT Critical Projects

Regional offices administration

Brocent has regional operations and administration teams across 14 countries, with local expertise in language, compliance, and enterprise IT culture.

🇰🇷 South Korea
🇯🇵 Japan
🇹🇼 Taiwan
🇨🇳 China
🇲🇾 Malaysia
🇮🇩 Indonesia
🇹🇭 Thailand
🇸🇬 Singapore
🇮🇳 India
🇵🇰 Pakistan
🇭🇰 Hong Kong
🇲🇴 Macau
🇵🇱 Poland
🇺🇸 USA

Strength & speed

Our Service Command Center (SCC) handles thousands of IT service requests daily. Each request is governed by the SLA, and Brocent's Dynamic Teams are the engine behind our ability to meet and exceed client service expectations — with strength and speed.

Dynamic and diverse

With over 18 years of experience, our workforce spans Singapore, mainland China, Hong Kong, Japan, Taiwan, Poland, India, Malaysia, South Korea, Philippines, and beyond — delivering top-quality service to clients in the US, Europe, and across Asia.