Pricing · 2026
Transparent IT pricing for every stage — and every market
Managed plans, on-site dispatch, dedicated engineers, token pay-as-you-go, security audits and project work — with real, fully-loaded 2026 rates across 45+ countries. Filter by what you need.
Managed IT
from $45
user / mo
On-site
from $59
1st hour
Dedicated eng.
from $624
per month
Coverage
45+
countries
Cloud Services & Software Licensing
Cloud subscriptions & security software — public pricing
Buy the cloud licences and security software your business runs on, at published list prices, sourced and managed by Brocent. Microsoft 365 across China, Hong Kong & Singapore, plus Bitdefender endpoint security worldwide.
Microsoft 365
Featured supplierProductivity & collaboration — priced per market (CN · HK · SG)
| Plan | 🇨🇳ChinaCNY | 🇭🇰Hong KongHKD | 🇸🇬SingaporeSGD |
|---|---|---|---|
| Microsoft 365 Business Basic | ¥39.64 ≈ US$5.54 | HK$46.83 ≈ US$6.00 | S$7.42 ≈ US$5.50 |
| Microsoft 365 Apps for business | ¥54.48 ≈ US$7.62 | HK$63.96 ≈ US$8.20 | Contact sales |
| Microsoft 365 Business Standard | ¥82.54 ≈ US$11.54 | HK$97.50 ≈ US$12.50 | S$14.17 ≈ US$10.50 |
| Microsoft 365 Business Premium | ¥117.74 ≈ US$16.47 | HK$171.67 ≈ US$22.01 | S$22.92 ≈ US$16.98 |
per user / month · Annual commitment, billed monthly. In mainland China, Microsoft 365 is operated by 21Vianet (世纪互联) and billed in RMB.
Microsoft 365 Migration— See migration pricing →GravityZone Small Business
$57
/ device / year
GravityZone Business Security
$74
/ device / year
GravityZone Business Premium
$96
/ device / year
Total Security
$109.99
/ year
All figures are public list prices. Volume, partner and multi-year discounts are frequently available — consult the Brocent sales team for your best price.
More cloud suppliers are being added to this catalogue.
Managed IT Services
Per-user monthly plans — a fully outsourced IT department
Best when you want predictable monthly cost and someone to own your whole IT stack. Every plan includes 24×7 NOC monitoring, 15-minute P1 response, patch management, endpoint backup, and multilingual helpdesk. Billed per active user, per month.
Startup
1–5 staffCore IT coverage for new and lean teams.
From USD 45 / user / month
- 24×7 NOC monitoring
- 15-min P1 first response
- Managed firewall
- Endpoint AV / anti-malware
- Device encryption (Bitlocker)
- Endpoint & server backup
- Monthly backup recovery test
- Patch management
- Password management (IT Glue)
- Monthly executive report
- Multilingual support (EN/ZH/JA)
Established
5–300 staffFull outsourced IT department for growing businesses.
From USD 89 / user / month
- Everything in Startup
- Dedicated account manager
- Website & domain monitoring
- Dark web monitoring
- Disaster Recovery as a Service (BDR)
- Bi-annual asset inventory
- Bi-annual IT budget preparation
- Bi-annual simulated phishing
- Bi-annual vulnerability scan
- Quarterly Tech Business Review
- Group end-user training
Growth
10–500 staffMulti-location teams needing executive-grade support.
From USD 129 / user / month
- Everything in Established
- Dedicated Service Desk agent
- C-Suite VIP support tier
- Monthly simulated BDR test
- Quarterly simulated phishing
- Quarterly vulnerability scan
- Monthly Tech Business Review
Enterprise
25+ staffFull virtual IT department with fractional CTO.
Custom pricing — contact us
- Everything in Growth
- Dedicated Infra support engineer
- Up to 5 devices per user
- IT vendor management (10 vendors)
- Fractional CTO — 20 hrs/month
- Monthly BDR test
- Custom SLA negotiation
* Indicative starting rates. Final pricing depends on headcount, locations, and infrastructure complexity. All plans require a minimum 12-month term.
Flexible / Pay-as-you-go
No subscription? Pay per hour, per device, or by token
Best for satellite offices, one-off jobs, or teams not ready for a monthly plan. Hourly ADHOC support, lightweight annual device plans, stand-alone NOC monitoring, and pre-purchased token blocks — no long-term commitment.
ADHOC / On Demand
USD 59–98 / 1st hr
Min 2 hrs
No contract required. Indicative 1st-hour rate by market; additional hours lower.
Basic Care Plan
USD 45 / hr
4 hrs on-site included
Weekly patch, antivirus, NBD response.
Hyper Care Plan
USD 180 / device / year
Annual subscription
24×7 emergency, backup, managed wireless + all Basic Care.
NOC Monitoring
USD 35 / month
Pay-as-you-go
Servers, storage, network, web, O365, AD, wireless APs, UPS.
Token Service — pre-purchase IT hours
Buy a token block, redeem for on-site or remote support across 100+ countries. Tokens valid 12 months. One token ≈ one engineer-hour.
SLA options — choose your response tier
| Tier | Hours | P1 | P2 | On-site | Token rate |
|---|---|---|---|---|---|
| Normal Business Hours | 8×5 | 2 hrs | 4 hrs | NBD | 1 token / hr |
| Extended Hours | 8×7 | 1 hr | 2 hrs | Same-day | 1.5 tokens / hr |
| 24×7 Emergency | 24×7×365 | 15 min | 1 hr | 4-hr | 2 tokens / hr |
On-site Dispatch Rates
Real on-site rates by market — visualised
Indicative 1st-hour on-site rate (EUC L1, next-business-day, 9×5), from the 2026 H2 standard price book. Fully loaded and falling significantly at higher volumes. Filter by region.
1st-hour on-site rate · USD
Token bundle savings — by country
View all 45+ countries →| Country | 1st Hr | 20-hr market | 20-hr Pro bundle |
|---|---|---|---|
| 🇨🇳China | $59 | $1180 | $1062 |
| 🇭🇰Hong Kong | $72 | $1440 | $1296 |
| 🇯🇵Japan | $98 | $1960 | $1764 |
| 🇸🇬Singapore | $65 | $1300 | $1170 |
| 🇦🇺Australia | $72 | $1440 | $1296 |
| 🇩🇪Germany | $78 | $1560 | $1404 |
| 🇬🇧UK | $78 | $1560 | $1404 |
| 🇺🇸USA | $98 | $1960 | $1764 |
| 🇨🇦Canada | $98 | $1960 | $1764 |
* Indicative 2026 rates (EUC L1, next-business-day, 9×5 Mon–Fri 09:00–18:00), USD, tax exclusive, city centre. These are fully-loaded — they already absorb local cost-of-living, bilingual & qualified engineers, training and resource-qualification effort, cross-border banking / FX and double-taxation handling, credit-term financing, and 24×7 service-desk coordination overhead — and fall significantly at higher service volumes as that overhead is shared. Figures are indicative only; contact sales for a firm quote. 20-hr Pro bundle = 1st Hr × 20 × (1 − 10%). See full price assumptions.
Support model by site type
Campus Sites
FTE on-site engineer at HQ — full-time dedicated resource.
Branch Sites
IMAC + managed remote and on-site support for regional offices.
Satellite Sites
SLA-driven dispatch for smaller locations — no dedicated staff needed.
Event Support
Seasonal IT setup for events, trade shows, and pop-up shops.
Dedicated Engineers (FTE)
A full-time engineer on your site — from USD 624 / month
For campus HQs and high-touch sites, place a dedicated bilingual engineer under our management. Indicative monthly rate (entry level, no backfill), fully loaded. Scales by skill tier (L1–L3) and coverage; NBD backfill available.
Dedicated engineer · USD / month (entry level)
* Indicative, fully-loaded; L2 ≈ +21%, L3 ≈ +44% vs entry. Multi-FTE and multi-country programs price lower. Ask sales.
Security Assessment & Compliance
Vulnerability scanning & Microsoft 365 audit — published pricing
Most providers hide security pricing behind a "contact sales" wall. We don't. Buy a one-time assessment or an always-on managed service — every engagement ships a prioritised, remediation-ready report your auditors and cyber-insurer will accept.
Vulnerability Scanning & Assessment
External, internal, authenticated & web-app scans with a prioritised, audit-ready report. Mapped to PCI-DSS, ISO 27001 & China MLPS (等保).
Essential
Up to ~20 assets
Professional
PopularUp to ~100 assets
Enterprise / Compliance
Unlimited assets · multi-site
Microsoft 365 Security Audit
Full CIS Microsoft 365 Benchmark across Entra, Defender, Purview, Exchange, SharePoint & Teams — including the manual controls Secure Score can't see. Mapped to GDPR, NIS2, PIPL & PDPL.
Snapshot
1 tenant · fast turnaround
CIS Benchmark Audit
PopularFull tenant · audit-grade
Hardening & Compliance
Audit + guided remediation
* Indicative starting prices, tax exclusive; final quote depends on asset count, scope and location. See each pricing sheet for tiers, inclusions and market comparison.
Professional Services
Project-based work — fixed scope, transparent estimates
All professional services are scoped and quoted individually. Prices below are indicative starting points — final quotes depend on scope, location, and complexity.
| Service | Unit | Indicative Price |
|---|---|---|
| Wireless Site Survey (Ekahau) | Per site | From USD 1,200 |
| Office IT Setup (new office) | Per project | From USD 2,500 |
| IT Relocation | Per project | From USD 1,800 |
| Microsoft Teams Deployment | Per project | From USD 800 |
| DC Rack & Stack | Per rack | From USD 400 |
| IT Assessment & Audit | Per engagement (SME, <20 users) | Core from USD 3,800 |
| Penetration Testing | Per scope | From USD 3,500 |
| IT Onboarding & KT | Per project | From USD 1,000 |
* All professional service engagements require a signed SOW. Travel and logistics for overseas dispatch are quoted separately.
Common pricing questions
Are prices in USD?
Yes. All indicative prices are in USD. Invoicing in HKD, SGD, CNY, JPY, or EUR is available depending on your legal entity and billing location.
Is there a minimum contract term?
Managed IT plans require a minimum 12-month term. Token Service has no minimum — tokens are valid for 12 months from purchase date.
Why are the rates 'fully loaded'?
Each rate already absorbs local cost-of-living, bilingual and qualified engineers, training, cross-border banking, FX and double-taxation handling, credit-term financing, and 24×7 service-desk coordination overhead — so there are no hidden add-ons on the headline number.
Do the rates fall at higher volumes?
Yes — significantly. Fixed management and coordination overhead is shared across more work, so high-volume or multi-country programs price well below these single-ticket indicative rates. Ask sales for a volume-based quote.
Are these prices final?
No. All figures are indicative starting points. A firm price depends on scope, location, SLA and volume — contact the Brocent sales team for a formal quote.
Can I mix managed IT with token support?
Yes. Many clients use a managed IT plan for core offices and supplement with Token Service for satellite locations or project-based work.
Pricing Transparency
Price Assumptions & Commercial Terms
Every Brocent rate is fully loaded and subject to our standard commercial assumptions — currency & tax, talent level, SLA coverage, after-hours multipliers, travel, FX variance, credit terms and volume scaling. They apply to all managed plans, on-site dispatch, Token Service, dedicated engineers and project work.
Not sure which fits?
Tell us your headcount, locations, and IT priorities — we'll match you with the right mix and send a proposal within one business day. No obligation.