Pricing · 2026
Real prices. Pick your way in.
Every price on this page is published and final — the same list our consultants quote from. Browse it the way that matches how you're thinking right now.
Quick answer: Managed IT support starts at US$89.10 per user/month (US market; Hong Kong, Singapore and Mainland China are priced locally), on-site dispatch from US$16/hour across 42 countries, 24×7 monitoring from US$9/month, and a free one-time security check to start.
Your situation
Which one of these is you?
Seven ways companies come to us — every answer is a real, published price.
“We have no IT people at all. Someone needs to own this.”
Service desk, endpoints, network, security and a named account manager — one bill, one team.
Managed IT Support · our core service
HK$855.14 / user / month
Startup plan, Hong Kong. Singapore, Mainland China and the US priced separately.
“We have IT. They're just underwater.”
Buy hours up front, use them when a project or a bad week lands. No headcount, no subscription.
Token packs · prepaid
20 tokens, from HK$7,821.76
Draw down as you use them · 12-month validity
“We need hands on site in a country where we have nobody.”
On-site dispatch
US$16 / hour, from
42 countries · no prepayment
“A client, an insurer or an auditor is asking us to prove we're secure.”
Security Services
Free security check
Ongoing programmes from US$2.50/user/mo
“We're opening, moving or rebuilding an office.”
Professional Services
US$400 / rack, from
Fixed quote against a signed SOW
“Someone has to watch the network and servers around the clock.”
24×7 NOC monitoring
US$9 / month, from
Standalone — no Managed IT plan required
“We just need to buy — or renew — the software and hardware.”
Third-party tools
List price + deployment
15 categories · one invoice, one contract
Your market
Prices are local. So is the team.
Four markets carry full published pricing in their own currency — pick one.
In Hong Kong you can buy
Token packs, FTE placement and infrastructure add-ons aren't list-priced for the US yet — they're quoted individually.
Prices exclude local taxes. Dispatch and project work are quoted in USD in every market.
Coverage, to scale
🇭🇰 🇸🇬 🇨🇳 🇺🇸 full local pricing · 🇹🇼 🇯🇵 🇲🇾 🇹🇭 🇻🇳 🇵🇱 🇮🇳 own entity & engineers · everywhere else, dispatch from US$16/hour
See dispatch rates by country →Industry & compliance
Bought because someone is asking you to prove it.
Regulators, insurers, auditors and enterprise clients set the requirement — these are the published prices for meeting it.
Financial services · HK & SG
SFC / ODD-ready IT, with the evidence
Due-diligence questionnaires answered from standing monthly reports — not a scramble before each audit.
Cross-border · Mainland China
Operating in China — PIPL & MLPS aware
A real China entity, local engineers, and China-priced plans — not remote support pretending to be local.
Any industry
Cyber-insurance & client questionnaires
The renewal form asks about scanning, training and patching — each line has a listed price.
Manufacturing · multi-site
Plants and branches, watched and reachable
Sites in countries where you have no IT staff — monitored around the clock, reachable on the ground.
How urgent
How soon do you need it?
Everything here can start without a discovery call — the faster lanes need no contract at all.
Today → next b-day
An engineer on site
US$16 / hour, from
- 42 countries · no prepayment, no contract
- 🇭🇰 US$98 · 🇸🇬 US$85 · 🇨🇳 US$65 · 🇺🇸 US$104
- Ad-hoc remote support from US$59/1st hr, no contract
This week
Know where you stand
Free security check
- One-time M365 tenant check, teams ≤150 users
- Token pack ready on account — 20 from S$1,148.76
This month
Put IT on a subscription
US$89.10 / user / mo, from
- Managed IT — US market; HK/SG/CN priced locally
- 24×7 NOC watch from US$9/mo
- Office setup & moves from US$400
This quarter
Audit, assess, budget
US$2,500 audits, from
- Pen test US$3,500 · IT assessment US$3,800
- M365 CIS audit US$2,500–4,500
- Year-end offers run to Nov 30
Service windows & SLA
The response targets behind every lane above — the same tiers our contracts commit to.
| Coverage | Hours | P1 response | P2 response | On-site | Token rate |
|---|---|---|---|---|---|
| Normal Business Hours | 8×5 | 2 hrs | 4 hrs | NBD | 1 token / hr |
| Extended Hours | 8×7 | 1 hr | 2 hrs | Same-day | 1.5 tokens / hr |
| 24×7 Emergency | 24×7×365 | 15 min | 1 hr | 4-hr | 2 tokens / hr |
Your budget
What does your budget already buy?
Units differ — per user, per device, one-time — each chip says which. Every figure is the published price.
US$0free to start
< US$10per month
< US$100per user or per hour
< US$500per month or one-time
US$500–5,000projects & placements
No list pricescoped & quoted
Now – Nov 30, 2026
Year-end IT budget offers
Unspent 2026 IT budget expires with the fiscal year. Two dated, written offers — same terms our consultants quote.
YE26-M365AUDITManaged UniFi Cloud AP Controller — annual offerUS$1.20 / AP / month · 12-month contract · excl. taxCloud-hosted, Brocent-managed UniFi AP controller, monthly availability report included.Promo code — quote it to your consultant:YE26-UNIFIAPSame price as sales. These offers are honoured in writing by our consultants through Nov 30, 2026. Prices exclude local taxes. Standing list prices on every pricing page are unchanged.
The Brocent buying calendar
Every quarter has a theme — promotions run inside them, never outside. Off-season themes still guide, with no discount attached.
Pricing FAQ
Are prices in USD?
All indicative prices default to USD. Use the currency switcher in the site header to view estimates in CNY, EUR, HKD, SGD, JPY or TWD at approximate exchange rates — actual invoicing is available in HKD, SGD, CNY, JPY, or EUR depending on your legal entity and billing location.
Is there a minimum contract term?
Managed IT plans require a minimum 12-month term. Token Service has no minimum — tokens are valid for 12 months from purchase date.
Why are the rates 'fully loaded'?
Each rate already absorbs local cost-of-living, bilingual and qualified engineers, training, cross-border banking, FX and double-taxation handling, credit-term financing, and 24×7 service-desk coordination overhead — so there are no hidden add-ons on the headline number.
Do the rates fall at higher volumes?
Yes — significantly. Fixed management and coordination overhead is shared across more work, so high-volume or multi-country programs price well below these single-ticket indicative rates. Ask sales for a volume-based quote.
Are these prices final?
No. All figures are indicative starting points. A firm price depends on scope, location, SLA and volume — contact the Brocent sales team for a formal quote.
Can I mix managed IT with token support?
Yes. Many clients use a managed IT plan for core offices and supplement with Token Service for satellite locations or project-based work.
Whichever door you came in — the price is the same.
Website price is the price our consultants quote. Tell us what you're solving and we'll point you at the right page, not a discovery call.