Network, Server & Wireless Maintenance Pricing

Three ways to buy, all published. On a Managed IT plan? Add per-device network and per-server maintenance at real per-market rates. No plan? Standalone 24×7 NOC monitoring starts at US$9/month. Bought your own UniFi access points? We run the controller for you, priced per access point.

See standalone plans See plan add-on rates See controller hosting

Which price applies to you?

Track A · Plan add-on

I have (or want) a Managed IT plan

Add network/wireless and virtual-server maintenance to your plan at real per-market monthly rates — the same live figures the quote builder on Managed IT Support uses.

Track B · Standalone

I only want my infrastructure monitored

Monitor-count-based 24×7 NOC plans from US$9/month. No Managed IT subscription required — these are two different products, not one rate shown two ways.

Track C · Controller hosting

I bought UniFi access points and need a controller

We host and run the UniFi Network controller for you — priced per access point, per month. No self-hosted server, no hardware Cloud Key, no Managed IT plan required.

Track A · Managed IT plan add-on

Add-on rates, live per market

These rates render from the same data file as the quote builder on Managed IT Support — they cannot drift from what a consultant quotes. Both add-ons require an active Managed IT plan.

Network & Wireless

per mo · up to 10 devices

🇭🇰 Hong Kong HK$808.07/mo · up to 10 devices
🇸🇬 Singapore S$113.60/mo · up to 10 devices
🇨🇳 Mainland China RMB¥384.15/mo · up to 10 devices

Virtual Server

per server/mo

🇭🇰 Hong Kong HK$1,364.77/server/mo
🇸🇬 Singapore S$191.51/server/mo
🇨🇳 Mainland China RMB¥644.83/server/mo

Add either one in the quote builder alongside your plan tier — or ask your account manager to add it mid-contract.

Open the quote builder →

Track B · Standalone — no Managed IT plan required

Standalone 24×7 NOC monitoring plans

Monitor-count-based plans delivered by Brocent's Infra 365 NOC. Priced in USD, excl. local taxes.

Starter

US$9 /month

✓10 Basic Monitors
✓1 Advanced Monitor
✓5 Network Interfaces
✓500 MB log retention
✓100K RUM pageviews (5 sites)
✓5×8 service window
✓5 bundled support tickets
✓Remote & hotline service
✓2-hour elapsed-time SLA

Onboarding (one-time): US$250 · Monitor tools (annual): US$200

Most chosen

Pro

US$35 /month

✓40 Basic Monitors
✓3 Advanced Monitors
✓5 Network Interfaces
✓500 MB log retention
✓500K RUM pageviews (5 sites)
✓5×8 service window
✓10 bundled support tickets
✓Remote & hotline service
✓4-hour elapsed-time SLA

Onboarding (one-time): US$500 · Monitor tools (annual): US$100

Enterprise

Custom quote per device/mo

✓Unlimited monitors
✓Unlimited network interfaces
✓Unlimited logs
✓24×7 response window
✓Unlimited support tickets
✓Remote & hotline service
✓Priority escalation path

Onboarding (one-time): Custom quote · Monitor tools (annual): Custom quote

The three-component billing structure

A — Onboarding

One-time charge

Enabling the NOC service and its software components. Charged at service activation.

B — Monitor tools

Annual licence

Monitoring tool licences, charged annually by plan and monitor count.

C — Backline IT support

Recurring monthly

The monthly plan price — 24×7 NOC monitoring plus the bundled support tickets above.

Track C · Managed UniFi controller — no Managed IT plan required

Managed UniFi Cloud AP Controller

The UniFi Network controller software is free — the hard part is who runs it 24×7, backs it up, upgrades it, and answers for its downtime. Brocent already runs it on the BCS platform: register the access points you bought, and configuration, monitoring, change execution and firmware upgrades are ours. Priced per access point, per month.

Current offer

US$1.20 / AP / month · 12-month contract · excl. tax

Cloud-hosted, Brocent-managed UniFi AP controller, monthly availability report included.

Promo code — quote it to your consultant: YE26-UNIFIAP Now – Nov 30, 2026

Standing list price: Custom quote · per access point / month

Send us your AP list for a quote → How the controller service works, in detail →

What the monthly price covers

✓Access-point adoption and zero-touch provisioning
✓SSID, VLAN and per-site wireless policy
✓Guest portal, plus RADIUS / 802.1X enterprise authentication
✓24×7 monitoring — offline, reboot loops and PoE faults raised as tickets
✓Firmware upgrades executed in batches inside an agreed maintenance window
✓Daily configuration backup, retained three years — roll back to any day
✓Monthly availability report, delivered through Report Central
✓Site-policy cloning when you open a new office

Platform commitments

Availability

99%

Controller availability commitment. Runs highly available — not dependent on a single host.

Config backup

1× / day · 3 yr

Daily backup with three-year retention, so a mis-click or a device swap always has a way back.

Scale

No fixed cap

Elastic compute: capacity is added as your access-point and site count grows. No fixed AP ceiling.

Isolation

Per tenant

Logical isolation — your sites, data and credentials are scoped to your tenant; engineer access is per-client and logged.

What it does not cover

UniFi Protect (video) and Access (doors) cannot be hosted as software — by us or by anyone. Ubiquiti runs them only on its own UniFi OS console hardware, and Access additionally needs a door hub on site for each door. If you need either, a console goes in your office; we can specify, supply, deploy and maintain it. That is a hardware purchase, not a change to this rate.

For reference, the alternatives: a hardware Cloud Key Gen2 Plus retails around US$239.99 one-time, per site; Ubiquiti's own hosted controller starts at US$29/month for up to 1,000 devices, with operations still on you. Public vendor prices observed 2026-09-10 — shown for comparison only, not Brocent quotes.

Behind all three tracks

One NOC watches it all

Whichever track you buy, delivery comes from the same Network Operations Centre: network devices, wireless, servers, cloud workloads and applications monitored around the clock. Any unnatural condition triggers an immediate ticket and technician investigation.

24×7

NOC coverage, 365 days

10+

Global monitoring checkpoints

1-min

Health-check interval

4 days

Intake survey to full coverage

Want the full service detail — monitoring categories, onboarding steps, data governance and compliance? See the Network & Hardware Maintenance service page, or the Managed Wireless Network service page for the controller. Monthly availability reporting ships as part of Report Central.

Proven in the field

Managed IT Services

Global financial services firm — ongoing IT managed services, Beijing & Hong Kong

A global financial services organisation with 80+ IT users across Beijing and Hong Kong engaged Brocent for end-to-end managed IT operations — covering EUC support, Office 365, Meraki networking, and Exchange management.

Read the full story →

Professional IT Service

Germany-based industrial manufacturer — campus data centres across China, 14-month build

A global German industrial manufacturer expanding manufacturing capacity in APAC engaged Brocent to design and implement campus data centres across multiple China sites, covering networking, servers, storage, security, and wireless.

Read the full story →