IT Services — vCIO Program

Jie Zhang

Senior vCIO

"24 years running IT service delivery firsthand — so your roadmap is designed by someone who's built it before"

IT Solutions StrategyAI-Driven R&D Systems

24+

Years in IT Services

Years as IT Director

ISO 27001

& BS 17799 Certified

ITIL · PMP

Master & Certified Practitioner

Book a 30-min consult →

Jie Zhang has spent 24 years exclusively in the IT services industry — including 8 years as IT Director inside a multinational enterprise — before founding Brocent in 2007. That means when Jie sets your IT strategy, he's drawing on hands-on, delivered experience: data-centre design, ISO 27001 and BS 17799 security compliance, and, as an ITIL Master and PMP-certified practitioner, the governance discipline to keep large international projects on track. His technical range runs deep — from planning and implementing Microsoft 365, Azure AD, and cloud backup, to coding and architecting AI-driven LLM platforms — so your roadmap isn't guesswork from the top, it's designed by someone who has personally built every layer of it. As Brocent's Founder, CEO, and Senior vCIO, Jie brings that same firsthand technical depth to every strategic conversation.

What This Means For Your Business

A strategy built by someone who's personally delivered every layer of it

24 years exclusively in IT services — including 8 years as IT Director inside a multinational enterprise — mean Jie designs your technology roadmap from firsthand delivery experience, not a slide template.

Data-centre and security design you can rely on

Hands-on success designing data centres and achieving ISO 27001 and BS 17799 compliance means your infrastructure and security posture are planned by someone who has actually built and certified them before, not just advised on them.

Certified project governance at scale

As an ITIL Master and PMP-certified practitioner, Jie brings proven governance discipline to complex international project delivery — so your engagement stays on track, on budget, and properly documented from day one.

Deep, current cloud and productivity expertise

From planning and implementing Microsoft 365, Azure AD, and cloud backup, Jie has personally delivered the cloud foundations most enterprises are still working toward — so your migration is guided by direct implementation experience, not theory.

Genuine hands-on AI platform experience

Jie has coded and architected AI-driven LLM platforms himself — meaning your AI strategy conversation is with someone who has actually built these systems, not just read the vendor brochure.

A founder who still thinks like an engineer

Two decades of network and security compliance work, combined with the strategic view of running Brocent since 2007, mean Jie can move fluidly between boardroom priorities and technical reality — so nothing gets lost in translation.

Proven at this scale

countries

24×7

SLA

single partner

EMEA+APAC

coverage

Dedicated Skills

Founder & CEO — 24 Years in IT ServicesData Centre Design & DeliveryISO 27001 / BS 17799 & ITIL MasterMicrosoft 365, Azure AD & Cloud BackupAI-Driven LLM Platform ArchitecturePMP-Certified Project Governance

Consultation Topics

IT Solutions Strategy

Aligning your technology choices to actual business outcomes, not vendor roadmaps.

Book a consult →

AI-Driven R&D Systems

Applying AI and LLM platforms where they create real operational leverage, not hype.

Book a consult →

Successful Projects

Telecom · Data Centre Services

April 2021 – ongoing

Global telecom infrastructure provider — 24×7 global IT support across 68 countries

A global telecommunications company required a partner capable of delivering 24×7 on-site IT support, hardware break-fix, device staging, and warehouse services across 68 countries for their IP VPN and network device operations.

countries

24×7

SLA

single partner

What we delivered

Country-based IT warehouse and spare parts inventory management
In-warehouse hardware staging and configuration
24×7 global incident response for network hardware
Last-mile local delivery and onsite installation
Multi-language 24×7 service desk coordination

LOCATIONS

68 countries worldwide

SCOPE

Warehouse & LogisticsBreak-Fix24×7 NOCNetwork

Retail · Professional IT Service

Jun 2022 – ongoing

European lifestyle retailer — store IT rollout & 24×7 service desk across EMEA and APAC

An EMEA-headquartered lifestyle retailer expanding into Asia engaged Brocent to standardise store IT and provide a follow-the-sun service desk — bridging its European head office with new retail locations across Greater China.

EMEA+APAC

coverage

24×7

SLA

sites

What we delivered