nina.lin

Blog by nina.lin

DC Rack &Stack Service delivered in Hong Kong

By nina.lin

Client as a famous telecommunication service provider, they need to deploy the new servers and Juniper firewalls in the China Telecom data center in Hong Kong. Service requires BROCENT engineer to response onsite within 4 business hours, 7 days per year. This is kind of examination over the performa...

10.07.16 10:59 PM - Comment(s)

How to choose IT service provider in Shanghai, Beijing and Hongkong?

By nina.lin

The benefits of moving to a hosted environment range from leveraging economies of scale, to dedicated teams of specialists who are on call 24/7, to a predictable set monthly fee and most important,

04.12.15 10:33 PM - Comment(s)

BROCENT 开启香港IT服务中心

By nina.lin

博迅中国工程师在中国提供IT管理外包服务，。不用担心，我们的服务流程没有变化；只要有IT服务请求，您仍然可以拨打400-081-2026全国免费热线，或者发送邮件到it-service@brocent.com获取服务支持。博迅的服务中心可以快速的响应您的请求，并安排工程师遵照服务等级协议到达现场帮助您。

25.11.15 02:09 PM - Comment(s)

管理外包服务实际上是一种全包的服务合同模式。如果客户的IT 设备或者软件／应用出现问题，博迅的工程师会立刻开始修复。让我们来看一个极端的例子，例如：客户的一个工作站出现问题，由于操作系统的问题导致无法启动。博迅的工程师会立刻电话沟通了解问题，如果无法解决会按照服务等级协议到客户办公室仔细诊断问题。如果是操作系统问题无法修复，那么工程师会尝试从备份中恢复；如果备份介质有问题导致无法恢复，可预期的数据恢复时间RTO/RPO会很长，通常博迅会提供一台备用电脑，确保修复和排错的过程不会影响到客户的业务；

23.11.15 11:04 PM - Comment(s)

中国 2015 IT服务市场调研

By nina.lin

Driven by the growth in IT investment and of China's information sector, revenue for the IT Services industry has been growing at an annualized rate of 6.3% over the past five years. In 2014, revenue is expected to total $111.7 billion, up 7.1% from 2013.

16.11.15 10:00 PM - Comment(s)

IT IT Service Market Overview

By nina.lin

The 2,100 companies within these parks account for over 80% of China's total software sales.

16.11.15 09:58 PM - Comment(s)

Security rules for SMBs to follow

By nina.lin

While small businesses lack the big budgets of their enterprise counterparts, that doesn’t make security any less of an issue for SMBs. In fact, small and medium businesses are more and more often the target of cyber criminals precisely because they generally have fewer security measures in place.

11.11.15 10:41 PM - Comment(s)

博迅IT服务自助服务门户

By nina.lin

不再需要打电话，不再需要发送邮件请求，只要访问博迅中国客户自助服务门户，客户即可提交请求，追踪自己的请求状态，查找合适的解决方案，有了它可显著减轻所有人员的工作负荷，提升了客户的服务效率和满意度。

11.11.15 10:38 PM - Comment(s)

EdenBusiness: 按需IT技术支持和维护服务，快速增长模型

By nina.lin

SAN FRANCISCO, CA -- (Marketwired) -- 09/29/15 -- Eden, the first company to provide on-demand, on-site IT support for your home, announced today that it's expanded its offerings with a new service designed specifically for fast-growing businesses.

05.11.15 05:28 PM - Comment(s)

2015年IT派单服务覆盖阶段更新

By nina.lin

Daily journey - Dispatching &Delivering Field Service in 6 Cities. It starts with a busy day, believe the whole team will run till midnight today.

04.11.15 02:44 PM - Comment(s)

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nina.lin

nina.lin

Blog by nina.lin

DC Rack &Stack Service delivered in Hong Kong

How to choose IT service provider in Shanghai, Beijing and Hongkong?

BROCENT 开启香港IT服务中心

[选择] 管理外包服务合同，还是按小时计费的服务？

中国 2015 IT服务市场调研

IT IT Service Market Overview

Security rules for SMBs to follow

博迅IT服务自助服务门户

EdenBusiness: 按需IT技术支持和维护服务，快速增长模型

2015年IT派单服务覆盖阶段更新

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