赫尔南德兹先生担负着面向世界顶级客户交付在菲律宾地区的运营的全面职责。这包括特定行业BPO服务，尤其是健康管理和护理管理、网络服务、公共事业以及跨行业BPO服务，如金融和会计，人力资源和客户联络服务。
赫尔南德兹先生是被公认的行业的领导者和先驱者。目前他担任菲律宾IT及外包协会主席。他同时还担任菲律宾呼叫中心协会的主席，也是董事会创始成员之一。通过参与这些行业合作，赫尔南德兹先生帮助驱动诸多跨部门合作持续推动国家IT和业务流程管理(IT-BPM)经济的发展，包括行业路线图开发，人才开发项目，政策主张以及国家品牌推广。
为表彰他对产业和群体的贡献，赫尔南德兹先生在2006年被授予国家十大杰出青年业务领袖奖，于2008年被贸工部授予信息通信技术冠军奖。
Benedict has overall responsibility for the delivery of Accenture Operations in the Philippines to top clients worldwide. These include industry-specific BPO services, notably, health administration and care management, network services, utilities, as well as cross-industry BPO services, such as finance and accounting, human resources and customer contact services.
Benedict is a recognized industry leader and pioneer. He currently serves as President and CEO of the IT-Business Process Association of the Philippines (IBPAP). He is also the President of the Contact Center Association of the Philippines (CCAP), of which he is a founding board member. Through these industry engagements, Benedict helps drive multi-sector efforts to continue growing the country's IT and Business Process Management (IT-BPM) economy, including industry roadmap development, talent development programs, policy advocacy and country brand promotion.
In recognition of his contributions to the industry and community, Benedict was awarded as one of the country's Ten Outstanding Young Men (TOYM) for business leadership, in 2006, and awarded the ICT Champion Award by the Department of Trade and Industry, in 2008.
