onsite IT support
October 05, 2026 | 19 min
One Engineer, Every Day, On Site: Staff Augmentation for a Singapore Manufacturer
A composite scenario from Singapore: a 155-person contract manufacturer running two shifts on an IT support arrangement it signed at 70 office-based staff. The crossover arithmetic between dispatch and a dedicated onsite engineer, why the sizing ladder's 'and/or devices' clause changes the answer in manufacturing, and what a placement actually contains beyond a body in the building.
September 02, 2026 | 15 min
The Livestream That Couldn't Go Down
A composite scenario from Hangzhou: 45 people running a European brand's Tmall, JD and Douyin storefronts, with no local IT and a calendar dominated by 618 and 11.11. Why peak-shaped risk needs pre-positioned capacity rather than a permanent hire.
August 13, 2026 | 19 min
IT Support in the New Territories: An Industrial Site's Reality Check
What actually changes when your Hong Kong site is an industrial building in Tai Po or Yuen Long rather than a Central office - travel time, landlord-controlled risers, carrier choice and a comms room that was never designed as IT infrastructure.
