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IT Insights

How-to

How-to provides some user operational guide for most common software and apps

Cover image for Brocent IT blog post: How to Localize Employee Training Videos Into Multiple Languages With HeyGen

August 21, 2026 | 11 min

How to Localize Employee Training Videos Into Multiple Languages With HeyGen

Why multi-country security-awareness and onboarding training stops at one language, what HeyGen actually automates, and the script-review and consent work that no platform removes.

Cover image for Brocent IT blog post: How to Use OpenRouter to Centralize AI API-Key and Spend Governance

August 21, 2026 | 12 min

How to Use OpenRouter to Centralize AI API-Key and Spend Governance

How AI API keys sprawl across teams, what OpenRouter actually consolidates, a practical inventory-route-revoke migration, and the risks that centralizing does not remove.

Cover image for Brocent IT blog post: How to Use Tongyi Qianwen in DingTalk to Automate OA Approvals and Group-Chat Follow-Ups

August 21, 2026 | 12 min

How to Use Tongyi Qianwen in DingTalk to Automate OA Approvals and Group-Chat Follow-Ups

Why decisions made in DingTalk group chats never become OA approvals, what Tongyi Qianwen can realistically draft and extract, and a workflow that keeps the approval chain as a human control.

Cover image for Brocent IT blog post: How to Use Kimi to Extract Requirements From Long Tender Documents

August 20, 2026 | 12 min

How to Use Kimi to Extract Requirements From Long Tender Documents

Why a 200-page tender pack defeats a chunked AI prompt, what a long context window actually buys you, and a working method for turning a PDF tender pack into a verified requirements checklist.

Cover image for Brocent IT blog post: How to Use Claude's Tasks and Dispatch Features to Keep Sales Opportunities Current

August 20, 2026 | 12 min

How to Use Claude's Tasks and Dispatch Features to Keep Sales Opportunities Current

Pipeline hygiene decays continuously and gets fixed periodically. A working pattern using Claude's scheduled Tasks and parallel Dispatch sub-agents to review every open opportunity daily — with a propose-then-approve rule on CRM writes.

Cover image for Brocent IT blog post: How to Organise MLPS (等保) Audit Evidence with DeepSeek

August 20, 2026 | 12 min

How to Organise MLPS (等保) Audit Evidence with DeepSeek

MLPS assessments stall on evidence, not controls. A working method for inventorying documents, mapping them to the 等保 requirement list with DeepSeek, handling the bilingual load, and surfacing gaps early enough to fix them.

Cover image for Brocent IT blog post: How to Fix Microsoft 365 Oversharing Before You Roll Out Copilot

August 19, 2026 | 10 min

How to Fix Microsoft 365 Oversharing Before You Roll Out Copilot

A pre-rollout sequence for Microsoft 365 Copilot: why inherited permissions become an incident, how to find over-shared content, what built-in reporting can't tell you, and the inventory-restrict-label-pilot-expand path.

Cover image for Brocent IT blog post: How to Screen IT Hardware Vendors for Supply-Chain Risk Using Grok

August 19, 2026 | 11 min

How to Screen IT Hardware Vendors for Supply-Chain Risk Using Grok

A repeatable AI-assisted vendor screen for IT hardware purchases: the four risks a price comparison never shows, where real-time X signal helps and misleads, a worked two-vendor example, and the verification rule.

Cover image for Brocent IT blog post: How to Analyse Cloud PBX Call Data with Gemini

August 19, 2026 | 12 min

How to Analyse Cloud PBX Call Data with Gemini

How to analyse cloud PBX call detail records with Gemini: the export fields that matter, time-zone and holiday traps, a worked staffing example, and the call-data privacy rules to settle first.

Cover image for Brocent IT blog post: How to Run an Incident-Response Tabletop Exercise Using ChatGPT-Generated Scenarios

August 18, 2026 | 12 min

How to Run an Incident-Response Tabletop Exercise Using ChatGPT-Generated Scenarios

How to build and run an incident-response tabletop exercise with AI-generated scenarios: the four inputs, timed injects, a worked 120-person ransomware run, and why the debrief is the deliverable.