Outsource your IT hardware maintenance to Brocent's 24×7 NOC backline team — covering system health monitoring, incident management, and on-site troubleshooting with parts. Brocent supports HPE, IBM, Cisco, Dell/EMC, Juniper, Palo Alto, Fortinet, NetApp, Aruba, Lenovo, Polycom and more under a single third-party maintenance contract. No fixed-term contracts — grow together with us.
為什麼選擇博迅
- 12-country spare parts network
- No fixed-term contracts
- Tier III CCIE/CISSP backline support
- Free onsite assessment available
服務內容
24×7 NOC Monitoring & Proactive Support
Monitoring systems sense IT infrastructure health status and trigger warnings to Brocent's NOC team for immediate response — reducing system downtime and ensuring infrastructure resilience.
Tier III Backline Support
The highest CCIE and CISSP-certified engineers troubleshoot problems and advise on IT remediation action plans to restore systems to normal operation as quickly as possible.
Warehouse & Parts (12 Countries)
Warehouses in 12 countries stock hardware equipment and spare parts, ensuring engineers can bring the right part to site and repair faulty equipment. All parts are system-tracked.
Supported Hardware Brands
Third-party maintenance covering HPE, IBM, Cisco, Dell & EMC, Juniper, Palo Alto, Fortinet, NetApp, Aruba, UBNT, Lenovo and Polycom — and most mainstream manufacturers. Free onsite assessment and quote available.
ITAD — Secure Asset Disposal
Secure IT asset disposal sanitises business data from aged equipment and ensures all processes comply with client IT security policies and applicable regulations.
IT Refresh & Deployment
New hardware and software introduced to replace current assets are deployed across multiple cities by Brocent's field-service team, with configuration, testing and documentation.