IT Services — vCIO Program

Stella Chao

Sales Head China — guiding China-outbound clients through multi-country HR compliance

Multi-Country HR Compliance

Stella brings more than 20 years of experience and leads Brocent's China sales organisation. She is in charge of C2G strategy and, together with her team, supports China-based customers in designing and delivering global IT services across EMEA, the United States, Southeast Asia, and Greater China. As Brocent's vCIO for Multi-Country HR Compliance, Stella advises China-based clients expanding abroad on the employment, staffing, and regulatory considerations that come with operating across borders.

Dedicated Skills

C2G StrategyGlobal Service DeliveryChina Customer SuccessMulti-Country HR & Employment Compliance AdvisoryChina-Outbound Market EntryCross-Border Workforce Planning

Supported Languages

Mandarin ChineseEnglish

Consultation Topics

Multi-Country HR Compliance

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Successful Projects

Finance · Managed IT Services

Ongoing since 2015

Global insurance group — FTE, hardware MA, and Azure support across China

A top-tier global insurance group with 200+ users across Beijing, Shanghai, and Guangzhou required a full-service managed IT partner to handle daily EUC support, on-site FTE engineers, hardware maintenance, and Microsoft Azure infrastructure.

200+

IT users

cities

24×7

SLA

What we delivered

Hardware maintenance agreement (HMA) with 24×7 SLA
Full-time on-site engineers across three Chinese cities
NetApp, HP Server, and Intune management
Azure infrastructure operations and Windows 10 support

LOCATIONS

Beijing Shanghai Guangzhou

SCOPE

EUCServer & StorageAzureFTE

Finance · Managed IT Services

Ongoing since 2022

Regional financial group — managed service desk & onsite support across Singapore, Malaysia & Indonesia

A fast-growing regional financial group needed a single managed IT partner to standardise end-user support across offices in Singapore, Kuala Lumpur, and Jakarta — replacing three separate local vendors with one accountable SLA.

markets

8×5×4H

SLA

single partner

What we delivered