IT Services — vCIO Program

Reese Young

vCIO — AI & Emerging Technology (profile being finalised)

This vCIO profile is being finalised — contact us and we'll connect you with the right specialist today.

AI-Driven R&D SystemsEkahau Wireless Site Survey

This vCIO profile is being finalised as Brocent expands its AI-driven R&D systems and wireless site survey (Ekahau) advisory practice. Check back soon, or contact us directly to be connected with the right specialist today.

Dedicated Skills

AI-Driven R&D Systems (profile in progress)Ekahau Wireless Site Survey (profile in progress)

Supported Languages

English

Consultation Topics

AI-Driven R&D Systems

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Ekahau Wireless Site Survey

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Successful Projects

Finance · Managed IT Services

Ongoing since 2017

Global financial services firm — ongoing IT managed services, Beijing & Hong Kong

A global financial services organisation with 80+ IT users across Beijing and Hong Kong engaged Brocent for end-to-end managed IT operations — covering EUC support, Office 365, Meraki networking, and Exchange management.

80+

IT users

cities

24×7

SLA

What we delivered

24×7 system monitoring with 8×5×4H EUC SLA
Bilingual Mandarin/English service desk
Office 365 and Meraki MS administration
Windows 10 endpoint management

LOCATIONS

Beijing Hong Kong

SCOPE

EUCNetworkCloudNOC

Finance · Managed IT Services

Ongoing since 2018

Global investment bank — smart meeting rooms, EUC, and IT procurement, Beijing & Hong Kong

A major global investment bank with 100+ users in Beijing engaged Brocent for EUC helpdesk, smart meeting room management, on-site deskside engineers, and IT hardware procurement — with expansion to Hong Kong operations.

100+

IT users

cities

8×5×4H

SLA

What we delivered

8×5×4H SBD EUC support SLA
Smart meeting room AV and Cisco equipment management
IT hardware supply chain and logistics
Printer fleet management (FUJIXEROX, HP)

LOCATIONS

Beijing Hong Kong

SCOPE

EUCAV & Meeting RoomsProcurementFTE

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