IT Services — vCIO Program

Reese Young III

Senior vCIO

"25 years running enterprise IT — now scoping the managed services he's delivered firsthand"

Global IT Service Supply Chain

Years Running IT Operations

Countries Delivered Across

US$10M

Managed-Services Account Directed

HSBC · Fujitsu

Prior Enterprise Leadership

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Reese Young III spent 25 years running IT operations, service delivery, and transformation programmes for organisations including HSBC, Chevron/Caltex, Fujitsu, and RBS/ABN AMRO, across 13 countries — before moving to the client-facing side of the table. That means when Reese scopes your managed-services engagement, he's scoping it the way an operator would: he already knows where projects go wrong, what regulated industries actually require, and what a realistic multi-country rollout looks like. As Brocent's Senior vCIO, Reese brings that delivery discipline — plus decades of C-suite governance experience — to every conversation, so what you sign up for is what you actually get.

What This Means For Your Business

Solutions scoped by someone who's actually delivered them

25 years leading IT operations and service delivery means Reese scopes your engagement the way an operator would — spotting where projects typically go wrong before they do, so you don't find out the hard way.

Enterprise account leadership at scale

Reese directed a US$10M managed-services relationship for a major Asia-Pacific airline and grew it region-wide — the same hands-on account leadership he brings to scaling your engagement into new markets.

Confidence in regulated environments

Years inside HSBC and RBS/ABN AMRO give Reese firsthand fluency in the compliance, risk, and continuity demands of banking, insurance, oil & gas, and aviation — so your managed-services partner already speaks your regulator's language.

Genuine multi-country delivery experience

Based in Hong Kong, Reese has run IT operations across 13 APAC countries — so your regional rollout is planned by someone who has already solved the realities of multi-country delivery, not someone reading about them for the first time.

Full-stack fluency across the modern IT estate

From managed services and cloud to infrastructure transformation, service desk, and office relocation, Reese speaks the full language of enterprise IT — giving you one senior point of contact instead of five specialists to coordinate yourself.

A peer at the executive table, not a pitch

Decades of C-suite governance and stakeholder engagement mean your leadership team is dealt with by someone who has sat where you sit — not someone reading from a sales deck.

Proven at this scale

80+

IT users

cities

24×7

SLA

Dedicated Skills

Delivery-Backed Solution ScopingEnterprise Account LeadershipRegulated-Industry Expertise13-Country APAC DeliveryFull-Stack Managed ServicesC-Suite Stakeholder Management

Consultation Topics

Global IT Service Supply Chain

Turning a fragmented vendor landscape into one governed, cost-benchmarked delivery model.

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Successful Projects

Finance · Managed IT Services

Ongoing since 2017

Global financial services firm — ongoing IT managed services, Beijing & Hong Kong

A global financial services organisation with 80+ IT users across Beijing and Hong Kong engaged Brocent for end-to-end managed IT operations — covering EUC support, Office 365, Meraki networking, and Exchange management.

80+

IT users

cities

24×7

SLA

What we delivered

24×7 system monitoring with 8×5×4H EUC SLA
Bilingual Mandarin/English service desk
Office 365 and Meraki MS administration
Windows 10 endpoint management

LOCATIONS

Beijing Hong Kong

SCOPE

EUCNetworkCloudNOC

Finance · Managed IT Services

Ongoing since 2018

Global investment bank — smart meeting rooms, EUC, and IT procurement, Beijing & Hong Kong

A major global investment bank with 100+ users in Beijing engaged Brocent for EUC helpdesk, smart meeting room management, on-site deskside engineers, and IT hardware procurement — with expansion to Hong Kong operations.

100+

IT users

cities

8×5×4H

SLA

What we delivered