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IT Services — vCIO Program

Amar Shukla

Head of Global Sales — matching IT delivery capability to wherever you operate

Global IT Service Supply Chain

Amar is responsible for Brocent's global sales strategy and account management, driving revenue growth across all markets and regions. He leads the global sales team, builds strategic client relationships, and ensures that Brocent's service capabilities are effectively matched to client needs worldwide. As Brocent's vCIO for Global IT Service Supply Chain, Amar helps clients map multi-country delivery requirements to the right mix of local engineers, partners, and logistics — the same matching discipline behind Brocent's global account wins.

Dedicated Skills

Global SalesAccount ManagementBusiness DevelopmentGlobal Delivery Network MatchingMulti-Vendor SourcingCross-Border Service Design

Supported Languages

EnglishHindi

Consultation Topics

Global IT Service Supply Chain

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Successful Projects

Retail · Professional IT Service

Feb 2020 – Apr 2021

Global luxury fashion brand — Meraki rollout across 153 APAC retail stores in 13 countries

A leading global luxury brand required a reliable IT partner to deploy Cisco Meraki Switch, Firewall, and Access Point solutions across all 153 Asia-Pacific retail stores spanning 13 countries simultaneously.

153

outlets

13

countries

5

vendors

What we delivered

  • Centralised procurement and door-to-door logistics across 13 countries
  • Ekahau wireless site survey at each location
  • Technical staging and configuration prior to on-site delivery
  • Onsite installation, UAT, and ongoing maintenance
  • Project management office (PMO) coordinating all schedules

LOCATIONS

Shanghai Hong Kong Tokyo Manila Singapore Jakarta + 7 more countries

SCOPE

NetworkWirelessProcurementLogisticsPMO
Retail · Managed IT Services

Ongoing since 2020

International F&B chain — managed IT and POS support across 40+ outlets, China & SE Asia

A fast-expanding international food & beverage chain engaged Brocent to run day-to-day IT for its head office and 40+ outlets — standardising POS, in-store networking, and hardware support under a single accountable SLA.

40+

outlets

24×7

SLA

3

markets

What we delivered

  • Central service desk for HQ and 40+ store locations
  • POS, kitchen display, and payment terminal support
  • In-store network and Wi-Fi monitoring
  • Rapid onsite dispatch for storefront incidents
  • New-store IT setup and go-live support

LOCATIONS

Shanghai Hong Kong Singapore

SCOPE

EUCPOSNetworkDispatch

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