ITGlue pricing — IT documentation & password vault for MSPs
Reference pricing for IT Glue (a Kaseya product) — structured IT documentation and credential vaulting priced per internal technician, not per client managed. IT Glue sells via quote and partner channel only; we source it, provision your technician seats, and manage ongoing administration as part of an engagement.
Regional pricing & availability notice
Prices on this page and its vendor sheets come from three different sourcing bases: Okta's and 1Password's own published global USD list prices; NordPass's price under Brocent's negotiated Nord Security partner deal (Nord publishes no separate public list price for NordPass at this tier); and ITGlue's reseller/aggregator-observed reference price (IT Glue does not publish an official public rate card). None of these are Brocent's APAC (Hong Kong, mainland China, Japan, Singapore, Malaysia) list prices, currencies, or confirmed availability. Actual pricing, invoicing currency, licensing terms, and product/tier availability vary by country and are set by the vendor or Brocent's partner agreement, not published unilaterally by Brocent. As identity and access-control systems, deployments in mainland China in particular may require additional data-residency, cross-border-data-transfer, and cybersecurity-law review beyond simple currency/availability differences. Always confirm exact regional pricing, licensing, and compliance requirements with Brocent before purchase; nothing on this page is a quote.
How IT Glue works
IT Glue centralizes structured IT documentation — configurations, credentials, procedures and diagrams — in one searchable system instead of scattered spreadsheets and shared drives. Its password vault stores and, on Select and above, automatically rotates credentials across Active Directory, Microsoft Entra ID and M365. Relationship mapping links assets, configurations, contacts and locations together with what IT Glue calls "zero degrees of separation," so a technician can trace any dependency without hunting across documents. Runbooks and SOPs are auto-drafted from technician actions rather than written from scratch, and 60+ integrations connect IT Glue to the RMM and PSA tools MSPs already run. MyGlue gives clients their own limited, client-facing view for password and documentation sharing, and Network Glue automatically discovers and diagrams client networks.
Basic
$29 / user / month
Per user, per month · 5-user minimum typical · 36-month term typical
Core structured IT documentation, a password vault, Flexible Assets for custom documentation types, and a template library.
Get a quote →Select
Most popular$36 / user / month
Per user, per month · 5-user minimum typical · 36-month term typical
Everything in Basic, plus automated password rotation (Active Directory, Microsoft Entra ID and M365), runbooks/SOPs, and deeper integrations with RMM and PSA tools.
Get a quote →Enterprise
$44 / user / month
Per user, per month · 5-user minimum typical · 36-month term typical
Everything in Select, plus IP access control, cross-account migration tooling, and the full 60+ integration suite.
Get a quote →* Reference pricing only — reseller/aggregator-observed figures as of the date shown, not an official IT Glue published rate card (IT Glue sells via quote/partner channel with no public self-serve checkout). See the regional notice on the Identity & Access category page before using these figures for a quote. Observed 2026-08-17.
* These figures are reseller/aggregator-observed, not an official rate card: 1–4 user teams commonly pay a higher reported per-seat rate of roughly $49–$102/user, and a one-time onboarding fee of roughly $500–$1,500 has been reported. Confirm exact current figures with Brocent before quoting a customer.
Which plan fits
Just centralizing documentation
Basic covers structured documentation, the password vault and Flexible Assets — enough to get scattered runbooks, credentials and network diagrams out of spreadsheets and shared drives.
Want automated password rotation
Select adds automated rotation across Active Directory, Entra ID and M365 plus runbooks — the right tier once manual credential hygiene across client environments becomes the bottleneck.
Need IP access control or compliance-grade audit
Enterprise adds IP access control, cross-account migration tooling and the full integration suite — the tier for MSPs with formal compliance or access-control requirements across their client base.
ITGlue pricing FAQ
Is IT Glue for our internal team or for documenting client environments?
IT Glue is licensed per internal technician, not per client — once your team is licensed, you can document an unlimited number of client environments inside it. It's a tool for your MSP's own technicians, not something you license per end customer.
Can we get out of the 36-month term?
Standard IT Glue contracts run long-term (36 months is typical). Ask Brocent about current shorter-term or partner-program options before signing — availability varies and isn't something we can confirm generically on this page.
Standardizing documentation across your team?
We size the right tier for your technician headcount, provision seats, and manage ongoing administration. Tell us your team size for a firm regional quote.