coverage

Global IT Coverage

Pan-Asia headquarters. Global IT support reach — 100+ countries served.

Brocent's service delivery model combines local on-the-ground engineers in Asia with a global partner network, giving your business access to responsive, knowledgeable IT support wherever you operate. From a single-office SME in Hong Kong to a 50-country enterprise, we scale with you.

Why Brocent

One vendor for 100+ countries
Single SLA across all locations
In-country engineers where it matters
Centralised IT reporting globally

What's included

Asia Headquarters

Core operations and delivery centres in Hong Kong, China (Shanghai / Beijing), Japan (Tokyo), and Singapore — with in-country engineers who understand local requirements.

Global Partner Network

Certified field-engineer partners in 100+ countries across EMEA, Americas, and APAC, coordinated centrally by Brocent's project management team.

Remote-First Delivery

Our remote support platform resolves 80%+ of issues without a site visit, enabling fast response regardless of geography.

Multi-Country IT Governance

A single contract, single invoice, and single account manager for all your IT needs across every country — simplifying vendor management and reporting.

Ready to get started?

Speak with a Brocent engineer about your requirements. We'll put together a proposal that fits your business and budget.