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Cover image for Brocent IT blog post: The Building Is the Bottleneck: IT Support in a Kowloon East Industrial Block

September 01, 2026 | 18 min

The Building Is the Bottleneck: IT Support in a Kowloon East Industrial Block

A composite scenario from Kowloon East: a fifty-five-person import and distribution business running an office, a showroom and a stock floor in one converted industrial building. Why the building — not the contract — is usually what makes IT support feel slow, and how to design around it.