B BROCENT

manufacturing

Cover image for Brocent IT blog post: 24/7 IT Support in Singapore for a Shift-Running Plant

September 24, 2026 | 18 min

24/7 IT Support in Singapore for a Shift-Running Plant

A Singapore manufacturer runs three production shifts but wrote its IT contract for business hours only. What genuine 24/7 IT support actually includes versus an informal on-call arrangement, and how to decide what coverage a shift-running plant really needs.

Cover image for Brocent IT blog post: Remote-First Managed IT for a German Manufacturer’s China Operations: A Multi-Site Case Study

July 06, 2026 | 16 min

Remote-First Managed IT for a German Manufacturer’s China Operations: A Multi-Site Case Study

How Brocent designed a remote-first managed IT model for a German precision-actuator manufacturer running a production-critical plant and a Shanghai office in China — one framework, tiered SLAs, layered security and a low-risk transition.