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SaaS sprawl

Cover image for Brocent IT blog post: The Hidden Operating Cost of IT Sprawl: When Apps, Devices, and Vendors Multiply Faster Than Headcount

October 07, 2026 | 22 min

The Hidden Operating Cost of IT Sprawl: When Apps, Devices, and Vendors Multiply Faster Than Headcount

A research report on the operating cost of IT sprawl for companies of 30 to 300 people. It explains why that cost scales with people multiplied by systems rather than with the software invoice, sets out what Zylo's 2026 SaaS Management Index, Productiv's State of SaaS series and Flexera's 2026 State of ITAM report actually measure and where, and gives a practical inventory-and-reduction framework. Observations about Hong Kong and Singapore clients are Brocent's own and are labelled as such.