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Japan

Cover image for Brocent IT blog post: Onsite IT Support in Tokyo: Dispatch Rates, FTE Options & Lead Times (2026)

October 28, 2026 | 13 min

Onsite IT Support in Tokyo: Dispatch Rates, FTE Options & Lead Times (2026)

How a Hong Kong integrator subcontracts onsite IT support for retail stores in Tokyo: published Japan dispatch and FTE rates, break-even arithmetic, SLA tiers, engineer-identity and spares points, and a statement-of-work checklist.

Cover image for Brocent IT blog post: Managed IT for a US Financial Firm's Japan, Korea and China Offices

August 08, 2026 | 14 min

Managed IT for a US Financial Firm's Japan, Korea and China Offices

Grounded in a real Brocent client relationship: how a US-headquartered financial services firm consolidated IT across its Tokyo, Seoul, and China offices under one managed standard.