virtual CIO

October 05, 2026 | 14 min

The IT Roadmap Nobody Owned: A Singapore Regional HQ's vCIO Story

A composite scenario from Singapore: a manufacturer's ASEAN regional HQ discovers, during a routine handover, that its multi-year technology roadmap was never a document. Why the strategic layer belongs to a named accountable person and a written artefact the company owns — and why that combination is included in a managed IT plan rather than sold as an upsell.