B BROCENT

TPM

Cover image for Brocent IT blog post: IT Hardware Maintenance Services in Asia: Third-Party Maintenance, Multi-Vendor Support & SLAs (2026 Guide)

July 24, 2026 | 14 min

IT Hardware Maintenance Services in Asia: Third-Party Maintenance, Multi-Vendor Support & SLAs (2026 Guide)

A practical 2026 guide to IT hardware maintenance services across Hong Kong, China, Singapore and Malaysia — OEM vs third-party maintenance (TPM), what is covered, SLA tiers, costs and how to choose a provider.

Cover image for Brocent IT blog post: End-to-End Spare Parts Management for a Global Hardware-Maintenance Leader: A 10-Year Warehouse-and-Field Partnership Across Greater China and Singapore

July 20, 2026 | 15 min

End-to-End Spare Parts Management for a Global Hardware-Maintenance Leader: A 10-Year Warehouse-and-Field Partnership Across Greater China and Singapore

A 10-year success story: how Brocent's integrated warehouse-as-a-service and field-engineer model delivers end-to-end spare parts management and same-business-day SLAs for a leading global third-party hardware-maintenance provider across 10 China cities, Taiwan, Hong Kong and Singapore.