B BROCENT

Shanghai

Cover image for Brocent IT blog post: IT Support in China for a Software Vendor's Two Offices

September 03, 2026 | 18 min

IT Support in China for a Software Vendor's Two Offices

A European software vendor's only Asia presence is a Shanghai head office and a Beijing sales office - what full-scope IT support in China actually has to cover beyond a global ticket queue, and where a one-standard-fits-all approach quietly breaks down.

Cover image for Brocent IT blog post: IT Support in Shanghai vs Beijing vs Shenzhen: China Office Location Guide

July 29, 2026 | 15 min

IT Support in Shanghai vs Beijing vs Shenzhen: China Office Location Guide

A comparison guide for multinational HQ decision-makers weighing Shanghai, Beijing or Shenzhen for China IT support - talent, regulatory friction, cost, and a single-contract model covering all three.