B BROCENT

PIPL

Cover image for Brocent IT blog post: IT Support in Beijing for a Foreign Insurer's Office: The Evidence Test

September 10, 2026 | 18 min

IT Support in Beijing for a Foreign Insurer's Office: The Evidence Test

A composite scenario: a foreign insurance group's licensed Beijing entity passes every day-to-day IT check and fails the one that matters at audit time - can it show access, patch and data-location records for policyholder data.

Cover image for Brocent IT blog post: How to Build a Customer-Facing AI Chatbot in WeChat with Tencent Hunyuan

August 24, 2026 | 12 min

How to Build a Customer-Facing AI Chatbot in WeChat with Tencent Hunyuan

A practical build for a customer-facing AI chatbot on WeChat using Tencent Hunyuan — grounding answers in real product and order data, when it must escalate, and the PIPL obligations that come with it.

Cover image for Brocent IT blog post: How to Handle Bilingual EN/ZH Support Tickets at Scale in Freshdesk with DeepSeek

August 10, 2026 | 12 min

How to Handle Bilingual EN/ZH Support Tickets at Scale in Freshdesk with DeepSeek

A mixed-language support queue breaks at triage, not translation. How to use DeepSeek for language detection, routing and reply drafting inside Freshdesk — with the quality controls and cross-border data handling that keep it defensible.

Cover image for Brocent IT blog post: How to Choose a Cybersecurity Partner for Your China Office

July 31, 2026 | 13 min

How to Choose a Cybersecurity Partner for Your China Office

A vendor-selection guide for choosing a cybersecurity partner for a China office - MLPS and PIPL fluency, entity/fapiao considerations, security scope, and red flags.

Cover image for Brocent IT blog post: MLPS and PIPL IT Compliance Checklist for China Offices

July 26, 2026 | 18 min

MLPS and PIPL IT Compliance Checklist for China Offices

A practical MLPS (等保) and PIPL compliance checklist for foreign companies running IT in mainland China — classification, cross-border data transfer, and where offices commonly fall short.