Brocent provides a comprehensive portfolio of IT services covering every aspect of technology operations for businesses in Asia and globally. From day-to-day helpdesk and field support to cloud migration, advanced cybersecurity, and infrastructure deployment — all services are available individually or combined into a bespoke managed service plan with a single SLA, single contract, and single monthly invoice.
为什么选择博迅
- Single vendor for all IT needs
- Available in HK, CN, JP, SG and 100+ countries globally
- Mix-and-match services to your exact requirements
- One contract, one SLA, one invoice
- Scalable from startup to enterprise
服务内容
IT Support Services
24×7 multi-lingual helpdesk, on-site field dispatch across 100+ countries, 15-minute P1 response, and SLA-backed escalation management — covering all EUC, server, network, and cloud support requests.
Managed IT Services
Fully outsourced IT department: NOC monitoring, patch management, backup, endpoint security, server management, virtual CTO, and access control governance — billed per employee per month at a fixed OPEX rate.
Cloud Solutions
Microsoft 365, Azure, AWS, Alicloud, and Tencent Cloud — design, migration, deployment, and ongoing managed support. ICP-compliant hosting for China mainland. Virtual Desktop (VDI) solutions.
Cybersecurity
24/7 SOC monitoring, Managed Detection & Response (MDR), EDR deployment, email security gateway, penetration testing, risk profiling, MFA, dark web monitoring, and SIEM — a complete managed security practice.
Professional IT Services
Project-based delivery: new office IT setup (120+ completed), office IT relocation, data centre rack and stack, infrastructure deployment, Microsoft Teams deployment, wireless site survey, and MDM/BYOD rollout.
Hardware Maintenance & Disposal
Multi-vendor hardware maintenance covering Cisco, HP, Dell, Fortinet, and others. IT asset disposal with NIST 800-88 certified data destruction, e-waste recycling, and per-device certificates.
Full-Time Onsite IT Engineers (FTE/PTE)
Designated full-time or part-time engineers deployed across Asia, EMEA, and USCA — with HR compliance, background checks, leave cover, and attendance management fully handled by Brocent.
Token-Based Pay-as-You-Go Support
Pre-purchase IT hour blocks (20–250+ tokens) redeemable for on-site or remote support across 100+ countries — no retainer, no minimum contract, valid for 12 months.