Brocent's Security Operations Centre (SOC) is a dedicated team of certified security analysts that monitors your entire IT environment around the clock — ingesting logs from endpoints, firewalls, cloud platforms, and applications into a SIEM platform, then correlating events to surface real threats fast. When a genuine incident is confirmed, our SOC contains, remediates, and guides your team through recovery — closing the gap between breach and detection from months to minutes.
為什麼選擇博迅
- 24/7 analyst coverage — not just automated alerts
- Asia-based team with regional threat intelligence
- Mean alert-to-response: under 15 minutes for critical
- Compliance-ready audit logs for PDPO, PIPL, GDPR
- Post-incident forensics and improvement reports
服務內容
24/7/365 Infrastructure Monitoring
Continuous monitoring of all IT infrastructure — applications, servers, endpoints, network devices, cloud workloads, and email — for signs of vulnerabilities and suspicious activity. The average US company takes 206 days to detect a breach; Brocent's SOC targets detection within hours.
SIEM-Driven Threat Correlation
Enterprise SIEM (Microsoft Sentinel, Splunk) ingests and correlates telemetry from all sources in real time. Advanced correlation rules and machine-learning models reduce alert noise and surface genuine threats that manual review would miss.
Prepare, Plan, and Prevent
The SOC maintains an exhaustive asset inventory, performs routine preventive maintenance (patching, firewall rule reviews, backup validation), and develops and tests your Incident Response Plan before any incident occurs.
Incident Detection and Active Response
When a real threat is confirmed, SOC analysts escalate immediately — isolating affected assets, blocking lateral movement, and coordinating remediation with your team. Mean alert-to-response target: under 15 minutes for critical incidents.
Post-Incident Recovery and Improvement
After containment, the SOC neutralises the threat and restores affected assets to pre-incident state. A post-mortem analysis identifies root cause and produces security policy updates, tool improvements, and revised incident response procedures.
Compliance Management and Audit Logs
The SOC ensures all systems, tools, and processes comply with applicable data privacy regulations (PDPO, PIPL, APPI, PDPA, GDPR). Comprehensive audit logs are maintained for forensics, regulatory reporting, and cyber insurance requirements.
24/7
SOC analyst coverage
< 15 min
Critical alert-to-response
206 days
Avg. industry detection time (vs Brocent: hours)
ISO 27001
Certified consultants
服務流程
Ingest & Normalise
Logs, events, and telemetry from endpoints, firewalls, cloud, and email are ingested into the SIEM and normalised into a unified data model.
Correlate & Detect
Correlation rules, behavioural analytics, and threat intelligence feeds are applied to surface genuine threats and suppress false positives.
Investigate & Triage
Security analysts investigate alerts, classify severity (P1–P4), and determine whether an incident response is required.
Contain & Remediate
Confirmed threats trigger immediate containment — isolating affected assets, blocking attackers, and coordinating remediation with your team.
What is the difference between a SOC and managed antivirus?
Antivirus is a single-point tool that blocks known malware signatures. A SOC is an operational team that monitors your entire environment 24/7, correlates events across all systems, and actively responds to sophisticated threats that bypass individual tools.
Do we need to install agents on all our devices?
Typically yes — lightweight agents are deployed on endpoints and servers to collect telemetry. For network devices and cloud platforms, API or log-forwarding integrations are used instead. Brocent handles the full deployment.
How quickly does the SOC respond to a confirmed incident?
For critical (P1) incidents, Brocent's SOC target is under 15 minutes from alert confirmation to analyst action. For high (P2), the target is under 30 minutes.
Can the SOC integrate with our existing ITSM platform?
Yes. Brocent's SOC integrates with ServiceNow, Jira, Freshservice, and other major ITSM platforms — ensuring that security incidents appear as tickets in your existing workflows.