# Brocent

> Brocent is an Asia-focused managed IT services provider delivering IT support, cloud, cybersecurity, and on-site field engineering across 100+ countries, with direct offices in Singapore, Hong Kong, mainland China, Japan, Poland, the USA, Thailand, and Malaysia.

## Core Services

- [Managed IT Cloud Services](https://www.brocent.com/services/managed-it-cloud-services): Multi-cloud managed services — Microsoft Azure, AWS, Alicloud, Tencent Cloud — for Asia businesses.
- [Managed IT Security Services](https://www.brocent.com/services/managed-it-security-services): Modernise your managed IT security governance with Brocent's Security Operations Centre.
- [Full-Time Onsite IT Support](https://www.brocent.com/services/full-time-onsite-it-support-services): Dedicated on-site IT engineers embedded in your office — your own IT department.
- [IT Relocation Services](https://www.brocent.com/services/it-relocation-services): Seamless IT relocation planning and execution to minimise downtime.
- [Cloud Managed Backup](https://www.brocent.com/services/cloud-managed-backup): Business contingency cloud backup — from USD 298 for the basic preventive backup maintenance plan.
- [Managed Wireless Network](https://www.brocent.com/services/managed-wireless-network): Cloud-managed enterprise Wi-Fi across branch offices — no hardware investment, 24×7 support.
- [Wireless Site Survey](https://www.brocent.com/services/wireless-site-survey): Professional Wi-Fi site survey using AirMagnet, Chanalyzer Wi-Spy Dbx, and Ekahau Pro.
- [24×7 Multi-Lingual Help Desk](https://www.brocent.com/services/24-7-help-desk-it-support): ~15,000 IT incidents handled annually — 90% of calls answered within 40 seconds, 24×7×365.
- [IT Infrastructure Deployment](https://www.brocent.com/services/it-infrastructure-deployment-services): APAC IT infrastructure deployment — rack & stack, network installation, cabling and A/V across Asia.
- [IT Assessment & Audit](https://www.brocent.com/services/it-assessment-audit): Vendor-neutral Microsoft 365 and hybrid IT audit — identity, endpoints, backups, and APAC compliance. Core audit from USD 3,800.

## AI Services

- [AI+ Support](https://www.brocent.com/services/ai-support): AI advisory, technical support, cloud infrastructure, API integration, and expense metering across Microsoft Copilot, OpenAI, Claude, Gemini, and DeepSeek. Delivered across mainland China, Hong Kong, Singapore, and Malaysia.

## Pricing

- [Pricing](https://www.brocent.com/pricing): Transparent 2026 IT-services pricing — managed IT from USD 45/user/month, on-site dispatch from USD 59 for the first hour, dedicated on-site engineers from USD 624/month, plus token pay-as-you-go, security audits, and project-based work.

## Coverage

- [Coverage](https://www.brocent.com/coverage): Direct delivery from Singapore, Hong Kong, mainland China, Japan, Poland, the USA, Thailand, and Malaysia, plus pre-qualified field engineers and IT service partners in 100+ countries worldwide.

## FAQ

- [FAQ](https://www.brocent.com/faq): Answers to common questions about managed IT plans, Token Service, jurisdictional compliance (PDPO/PDPA/PIPL), pricing, onboarding, and contract terms.

## Contact

- [Contact](https://www.brocent.com/contact): Request a quote or book a consultation with Brocent's team.